FAQ
Shipping & payments
- What payment methods do you accept?
- We accept Zelle, Venmo, and cryptocurrency. Choose your preference at checkout — we don't process payment on the site itself. After you submit your order, we'll follow up by email within one business day with an invoice and payment instructions for the method you chose.
- How does checkout work?
- Add items to your cart, fill out the checkout form, and select how you'd like to pay. Submitting sends us your order request — we'll review it and email you an invoice with payment instructions, usually within one business day. Once payment is received, we confirm and ship your order.
- How is my order shipped?
- We ship nationwide with tracking on every order. You'll receive a tracking number by email once your order is confirmed and shipped.
- Do you provide a certificate of analysis?
- Yes, every batch is third-party tested and a certificate of analysis is available for each lot. Contact us with your order number if you need a copy.
- What can these products be used for?
- All products are sold strictly for in-vitro laboratory and research use. They are not drugs, foods, cosmetics, or supplements, and are not intended for human or veterinary use. See our research use disclaimer for full terms.